A Letter from Rob
"The more things change, the more they stay the same." At Heritage State Bank, our commitment remains strong to the same core values and practices that have helped us serve the southwest Missouri area for three decades. Our primary goal has always been to deliver a high level of personal service to each and every customer.
How have we attained that goal? We maintain a staff of knowledgeable bankers who are ready, willing and able to provide high-tech solutions in a "high-touch" manner. We also operate in a family environment that benefits associates and customers alike. For example, an important part of the Heritage State Bank difference is our emphasis on local decision-making. Our customers can expect timely answers from people they can relate to person-to-person.
But just as success in life is measured by more than money, success in banking extends beyond "business as usual." We also recognize our responsibility to support the local community and embrace opportunities to care for those beyond our boundaries, when necessary.
We appreciate your trust and ongoing loyalty, and will do our best to continue earning them in the exciting years ahead.
Heritage State Bank